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If you are a new student studying for the first time at ITE, you need to submit to us a recent photo for application to make the ITE Student Concession Card. You will receive your ITE Student Concession Card within 4 to 6 weeks after your application.

How do I upload?
The guidelines for the photo are as follows:
- In colour, taken against plain white background without shadows
- Taken within the last 3 months
- Show the full face clearly without headgear
- Hair is neatly combed or tied up and must be of natural colour
- No outrageous earrings
- Fringe should not cover eyebrows

Do ensure that your photo image file meets these Transit Link's requirements:
- The photo must be saved in this format: NRIC.jpg (e.g. T123456A.jpg)
- The dimension of the photo image must  be 240 x 320 pixels
- The file size should be about 150KB

(* Your photograph image must meet Transit Link's requirements for printing onto the Concession Card. Failure to meet the requirements can result in delay or rejection of your application.)

Do note that you cannot change the photo once submitted.

You may click here to view the online tools to resize the photo that meets the above criteria.

How do I need  to upload?
During course acceptance, use the link provided for course acceptance to upload your photo. After course acceptance, upload your photo online at https://myportal.ite.edu.sg/photo

When do I upload?
During course acceptance or within 1 month after course acceptance.

For new Jan 2019 intake student, if you hold a valid MOE Secondary Concession Card, you may extend the card till 31 Mar 2019 at the following venues:

1. Add Value Machines
2. General Ticketing Machines
3. Concession Card Replacement Office
4. Transit link Ticket Office
5. Passenger Service Centre

Extension of Concession Expiry Date
If your concession expires before you complete your course, you may go to the Student Services Office at Blk 3 Level 2 to apply for extension.
Replacement of Expired ITE Student Concession Card
You may go to Student Services Office at Blk 3 Level 2 to collect an Appendix H form to apply for replacement. Student may subsequently bring the Appendix H form to apply for an immediate replacement at any Concession Card Replacement Office. However, a replacement fee will be imposed by Transit Link.
Replacement of Lost ITE Student Concession Card

You may contact Transit Link at 1800-2255-663 and apply for an immediate replacement at any Concession Card Replacement Office with the following:

(1) Original NRIC/Passport for Singapore citizens; or Original NRIC/Re-entry Permit for Singapore Permanent Residents; or
Original Student Pass (FIN) for foreign students;
(2) One coloured passport-sized photo that was taken within the last 3 months (see note); or School Smartcard /
ITE Student Concession card (if applicable); and
(3) $23 for replacement fee ($18) together with the minimum travel value ($5).

Photograph must fulfil the following criteria:
- Taken in school uniform
- Taken against a white background, coloured passport size
- Hair must be neatly combed or tied up
- Image must show full face from chin to crown of the head

There are 9 Transit Link Card Replacement Offices at the location below:
Admiralty MRT Station
Bukit Panjang MRT Station*
Ang Mo Kio Bus Interchange
Buona Vista MRT Station
Choa Chu Kang Bus Interchange
Hougang Bus Interchange
Jurong East Bus Interchange
Somerset MRT Station*
Tampines Bus Interchange

Operating Hours: 10am to 6pm Daily, Closed on Public Holidays.
*Bukit Panjang and Somerset Card Replacement Office will be closed for meal break from 2pm to 3pm

Besides Concession Card Replacement Offices, concession card holders who have lost their concession cards may also choose to replace their cards via Transit Link online e-Services as well as Transit Link Mobile Services app. For further details, you may
visit Transit Link's website at https://www.transitlink.com.sg

Last Updated: 20-Jun-2019 08:26:34  
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